Privacy Policy rsw77 – Protection
Your Personal Data

Welcome to the RSW77 Privacy Policy page. This document explains in detail how the RSW77 platform manages, protects, and respects the privacy of every member who registers and uses our services. This Policy applies to all RSW77 platform users who access our website, mobile app, and any digital services provided by RSW77.

RSW77 operates as a trusted online betting platform in Malaysia. We understand that member trust is our most valuable asset — and that trust begins with full transparency about how we handle your personal data. We do not take member privacy lightly.

This Privacy Policy is formulated in accordance with Malaysian local legal requirements and international data protection best practices. By registering or continuing to use the RSW77 platform, you are deemed to have read, understood and agreed to the terms set out in this Privacy Policy.

RSW77 collects your personal information during the account registration process, identity verification (KYC), financial transactions, and platform usage. The following are the categories of data we collect:

• Identity Information: Full name, date of birth, identification number (MyKad/passport), gender, and nationality.
• Contact Information: Email address, mobile phone number and mailing address.
• Financial Information: Bank account number, bank name, digital wallet details (TnG, GrabPay), and deposit and withdrawal transaction records.
• Technical Data: IP address, device type, operating system, web browser type, login session data and platform activity records.
• Gaming Data: Betting history, win and loss records, game preferences, and platform usage patterns.
• Verification Documents: A copy of MyKad or passport, utility bill, or bank statement (for address verification) collected during the KYC process.

We only collect data that is strictly necessary for specific purposes. We do not collect information beyond what is required to operate the RSW77 platform.

Every piece of data collected has a clear and legitimate purpose. RSW77 uses your personal information for the following purposes:

• Creating and managing your member account on the rsw77 platform.
• Processing deposits, withdrawals, and other financial transactions securely and accurately.
• Verifying your identity (KYC) to meet legal compliance requirements.
• Providing customer support and responding to enquiries via LiveChat or Telegram.
• Sending account-related notifications, bonuses, promotions, and important platform updates.
• Detecting and preventing fraud, money laundering, and platform abuse.
• Analysing usage patterns to enhance the gaming experience and platform performance.
• Ensuring compliance with responsible gaming policies, including deposit limits and self-exclusion.

RSW77 will not use your data for any other purpose not stated here without first obtaining your consent.

RSW77 invests seriously in data security infrastructure. All member personal and financial information is protected using the latest encryption technology:

• SSL 256-bit: All communications between your browser and RSW77's servers are encrypted using industry-standard 256-bit SSL/TLS protocols.
• Database Encryption: Sensitive data such as passwords and banking information is stored in encrypted format using the latest hashing algorithms.
• Two-Factor Authentication (2FA): Members may activate 2FA for an additional layer of security during login.
• 24/7 Monitoring: The rsw77 security team monitors suspicious activity around the clock and responds promptly to any threats.
• Internal Access Control: Only authorized personnel may access member data, and all access is logged and audited.

RSW77 does not share member personal data freely. However, there are certain situations where data sharing is necessary and legally justified:

• Payment Processors: Transaction data is shared with licensed payment processors such as FPX, TnG and GrabPay solely for the purpose of processing your financial transactions.
• KYC Services: Identity information may be shared with approved third-party identity verification service providers for compliance purposes.
• Regulatory Authority: rsw77 will disclose required information to regulatory authorities or law enforcement when mandated by law.
• Technical Service Providers: Hosting, cybersecurity, and technical support service providers may access data for platform operations purposes only.

All third parties that receive RSW77 member data are bound by strict confidentiality agreements and are required to comply with data protection standards equal to or higher than our own policy.

The rsw77 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login session verification and account security. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how members use the platform so we can improve speed, stability, and the overall experience.
• Functional Cookies: Saving your preferences such as language, display settings, and game preferences for your convenience.
• Analytics Cookies: Used to analyze platform traffic patterns and usage on an aggregated and anonymized basis.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the RSW77 platform.

As a RSW77 member, you have certain rights regarding your personal data. RSW77 fully respects these rights and will process any related requests within a reasonable timeframe:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: If any of your data is inaccurate or out of date, you have the right to request a correction.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable data retention legal requirements.
• Right to Withdraw Consent: You may withdraw your marketing consent at any time without affecting the lawfulness of prior processing.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another platform.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes.

To submit any request regarding your data rights, please contact the RSW77 support team via LiveChat or our support email. We will process your request within 30 business days.

RSW77 does not retain personal data longer than necessary. Data retention periods are determined based on the purpose of collection and applicable legal requirements:

• Active Account Data: Retained for as long as your account remains active on the RSW77 platform.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering (AML) legal requirements.
• KYC Documents: Retained for 5 years following account closure or the date of the last transaction, whichever is later.
• Activity & Security Logs: Retained for 2 years for forensic and security purposes.
• Cookie & Analytics Data: Automatically deleted after 13 months.

Once the retention period expires, data will be securely deleted or anonymized using approved procedures.

The rsw77 platform is exclusively for users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

RSW77 applies an age verification process during registration and a KYC process to ensure compliance with these age limits. Any attempt to bypass our age verification system is a serious violation of RSW77's Terms and Conditions.

RSW77 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or platform improvements. Any amendments made will take effect immediately upon being posted on this website.

We will notify members of any material changes to this Privacy Policy through:

• In-platform or rsw77 app notifications.
• Notification email to the member's registered email address.
• Announcements on the official rsw77 website.

It is your responsibility to review this Privacy Policy from time to time. Continued use of the RSW77 platform following any amendments constitutes your acceptance of the latest version of this policy.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way RSW77 handles your personal data, please do not hesitate to contact us through the following channels:

• LiveChat: Our support team is available 24/7 via the LiveChat function on the rsw77 platform.
• Telegram: Contact our support agents via RSW77's official Telegram channel.
• Email: [email protected]

We are committed to responding to all privacy-related inquiries within 3 business days. For more complex matters involving data rights, processing may take up to 30 business days.